Home Terms Of Use

Terms Of Use


The website is an online store for the sale of products and services through the Internet (hereinafter referred to as the online store or website) created and operated by the company under the name ALEZORI I.K.E. RETAIL - WHOLESALE TRADE & IMPORT, headquartered in the Municipality of Katerini Pieria, 2 Filota Street, with General Commercial Registry (GEMI) number: 160506348000 and VAT number: 801633036 Tax Office Katerini, phone: 2351600881, hereinafter referred to as "THE COMPANY."

The following terms and conditions apply to the use of the online store with the trademark, located at the web address Every user entering and transacting or using the services of the online store (hereinafter referred to as "visitor" and/or "user" and/or "customer," depending on whether they are limited to visiting the store or also placing orders and purchasing products and services) is deemed to consent to and accept unequivocally the terms set forth here, without any exceptions. If any user does not agree to these terms, they are responsible for refraining from visiting, using the website, and engaging in any transaction or use of the services of the online store.

General Terms

THE COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions through the online store whenever it deems it necessary. It undertakes to inform consumers of any changes through the pages of this online store. Contracts through the online store are drawn up in the Greek language.

Provided Information & Products

THE COMPANY is committed to the accuracy, truth, and completeness of the information provided on the online store regarding the identity of the COMPANY as well as the transactions conducted through the online store. In good faith, 

the company is not liable for and is not bound by electronic data entries made by mistake/omission during the common experience and has the right to correct them whenever it perceives their existence. 

The company informs that the photographic material attached to each product, for the better service of the user/customer, may have slight deviations from the final delivered product, and the company is not responsible

 for these deviations. These small deviations do not negate the nature and properties of the product as described.

Limitation of Liability

The COMPANY, within the framework of its transactions through the online store, is not liable and has no obligation to compensate for any damage or loss arising from the cancellation of orders, non-execution, or delayed execution, for any reason. It does not guarantee the availability of products displayed on the online store but informs the interested customer based on the available information. In case of changes in this information, the COMPANY undertakes to inform customers about the unavailability within a reasonable timeframe, and in such a case, it assumes no further liability. The online store provides content (e.g., information, names, photos, images) and products and services as they are. Under no circumstances is the COMPANY liable civilly or criminally for any damage (positive, special, or consequential, including but not limited to, loss of profits, data, foregone profits, monetary satisfaction, etc.) incurred by a visitor to the online store or a third party due to issues related to the operation or non-use of the website, or the inability to provide services or products or information available through it, or due to any unauthorized interventions by third parties in products, services, or information available through it.

Transfer of Risk

In contracts where the supplier delivers products to the consumer, the risk of loss or damage to the goods is transferred to the consumer when they or a third party designated by the consumer and different from the carrier takes physical possession of the goods. However, the risk is transferred to the consumer upon delivery to the carrier if the carrier has been instructed by the consumer to transport the goods and this option was not offered by the supplier, subject to the consumer's rights against the carrier.

Intellectual Property Rights

All content of the online store, including trademarks, names, images, graphics, photos, designs, texts, etc., constitutes the intellectual property of the COMPANY and is protected by the relevant provisions of Greek law, European law, and international conventions, or the intellectual property of third parties for which the COMPANY has obtained a license for its exclusive use for the operation of the online store. Any copying, transfer, or creation of derivative works based on this content, or misleading the public about the actual provider of the online store, is prohibited. Reproduction, republication, uploading, announcement, dissemination, or transmission or any other use of the content in any way or medium for commercial or other purposes is allowed only with the prior written consent of the COMPANY or any other copyright owner. The names, images, logos, and distinctive features listed and describing the online store under the trademark or the products or services of the COMPANY or third parties are proprietary elements of the COMPANY or the respective third parties, protected by the relevant laws on trademarks. Their use on the online store does not grant any license or right to use them by third parties.

User Responsibility

The user/customer agrees and undertakes to use the services, information, and data of the online store as provided by law and based on the rules of good faith and transaction ethics. They are obligated not to use the online store with the trademark for: 1. sending, publishing, sending by email, or transmitting in any other way any content that is illegal for any reason, causes illegal insult and damage to the COMPANY or any third party, or violates the confidentiality or privacy of information of any person; 2. sending, publishing, sending by email, or transmitting in any other way any content that offends the morals of users, social values, minors, etc.; 3. sending, publishing, sending by email, or transmitting in any other way any content for which users do not have the right to transmit under the law or valid contracts (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships, covered by confidentiality agreements); 4. sending, publishing, sending by email, or transmitting in any other way any content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of third parties of any kind; 5. sending, publishing, sending by email, or transmitting in any other way any material that contains software viruses or any other codes, files, or programs designed to interrupt, cause damage, destroy, or equip the operation of any software or computer hardware; 6. intentional or unintentional violation of applicable laws or regulations; 7. harassment of third parties in any way; 8. collection or storage of personal data about other users.

Please note that this translation is provided for informational purposes and may not capture all nuances of the original text. For legal matters, it is advisable to consult the original Greek text or seek professional legal advice.

Limited License

Under the terms and conditions outlined herein, and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use, and display this website and its content. This license does not constitute a transfer of title to the website and its elements and is subject to the following restrictions: (1) you must retain all copies of the website and its elements with all copyright and proprietary notices, and (2) you may not modify the website and its elements in any way or reproduce or publicly present, distribute, or otherwise use the website and its elements for any public or commercial purpose unless otherwise permitted herein.

Payment Security

All payments made using a card are processed through the electronic payment platform "Nexi e-Commerce" and uses TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

Links to the website

The links contained in the online store lead to pages within the store or, in some cases, redirect the user from it (online store) to third-party websites, providers, businesses, etc. These linked websites are not under the control of the COMPANY, and the COMPANY assumes no responsibility for the content of any such website or any link contained in a linked website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or any form of transmission received from any linked website. The COMPANY provides these links in its online store solely for the convenience of using the online store; their use is not mandatory for the visitor/customer, and the fact that they are included in the online store does not imply that the COMPANY approves or accepts their content.

Partner Companies with

The products in the Tools category are manufactured by the company Staleks. Post-sale support and warranties for these products are provided by Alezori itself.